Inbound Calling

Only 33% of consumers believe they use AI-enabled technology. In truth, 77% use an AI-powered service or device. AI and machine learning, as well as bots, are quickly becoming ubiquitous. Some believe it is...
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Even as millennials spend almost no time on the phone, businesses are still struggling to handle call volume issues. With the help of Siri, Alexa, and other virtual assistants, it's never been easier to call...
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Since just training a new employee can cost thousands of dollars, you need to be sure you're always making the most with what you have. While you might think that your leads are hard to...
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Generating calls for your business can be a difficult process. The hope is that actually answering the calls should be pretty easy, right?

The truth is that answering phone calls is often where businesses slip up. It's easy to let your phone etiquette lapse when the...
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