Inbound Calling
Dec
2020
A Must-Have for Qualifying Leads: What Is a Warm Transfer?
Is your business in need of more inbound calls to your call center representatives? Are you unsure of the inner workings of how pay-per-call lead generation works? Are you...
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Dec
2020
Improving the Caller Experience: 5 Things You Need to Know About Warm Transfers
Sales jobs have up to twice the turnover rate compared to other industries—why?
It's simple: people don't enjoy many aspects of the job.
Outbound calls...
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Apr
2019
Should Your Company Look into Call Tracking? Here’s What You Need to Know
The average small business spends around 8 percent of its yearly gross revenue on marketing. Finding the right marketing methods can be challenging. In the ever-changing world of digital marketing, trends change in the blink of an eye.
The...
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Nov
2018
CX Tips: 8 Reasons to Mix AI with the Chance to Talk to a Person
Only 33% of consumers believe they use AI-enabled technology. In truth, 77% use an AI-powered service or device. AI and machine learning, as well as bots, are quickly becoming ubiquitous. Some believe it is...
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Nov
2018
Inbound Calls Management: Tips to Save Time
Even as millennials spend almost no time on the phone, businesses are still struggling to handle call volume issues. With the help of Siri, Alexa, and other virtual assistants, it's never been easier to call...
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Oct
2018
5 Sales Prospecting Tips All Inbound Call Marketers Should Know
Since just training a new employee can cost thousands of dollars, you need to be sure you're always making the most with what you have. While you might think that your leads are hard to...
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Aug
2018
Inbound Calling: 10 Tips for Turning Calls into Business
Generating calls for your business can be a difficult process. The hope is that actually answering the calls should be pretty easy, right?
The truth is that answering phone calls is often where businesses slip up. It's easy to let your phone etiquette lapse when the...
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